# What happens under the European Union (EU) Deforestation Regulation (EUDR) if new information shows a shipped lot may not comply?

Canonical: https://senseible.earth/answers/eu-deforestation-new-information-after-shipment-what-buyer-must-do

The operator must act immediately. The Commission says it must inform the competent authorities of the Member States where the product was placed on the market and any downstream operators and traders who received it. For exports from the EU, it notifies the authority in the Member State of production.

## What the Commission says the operator does

- Act immediately on new, relevant information, including substantiated concerns, showing a product placed on the EU market may not comply.
- Inform the competent authorities in the Member States where the product was placed on the market.
- Inform any downstream operators and traders who received the product.
- For exported products, notify the competent authority or authorities in the Member State where the product was produced.

## If the buyer used simplified due diligence

For products from low risk countries, if the operator obtains or is made aware of any relevant information, including substantiated concerns, that indicates non-compliance or circumvention, it must complete the full process, including risk assessment and risk mitigation measures. It must also immediately share the information with the competent authority.

## Downstream buyers have a duty too

All downstream operators and traders must notify their buyers and the competent authorities if they find out a product might not comply. Large ones must also verify upstream due diligence was carried out and found only negligible risk, but only if they find out that a product might not comply with the EUDR.

## What to do on your side

- Our reading: ask the buyer for the specific plot, lot or document in question, and reply with the original land record, receipt and coordinates for that lot.
- Our reading: tell the buyer at once if you learn something that changes your own data, such as a plot boundary correction.
- Our reading: keep your records for at least as long as your buyer must keep its own, five years.

## What Senseible does here

Senseible reads the HS code on each purchase invoice and keeps every invoice dated, so you can show your buyer what came in, from whom and when. Plot coordinates come from your growers and your buyer files the statement. We do not file statements or certify deforestation-free status.

- [What an Indian supplier gives the EU importer for the statement](https://senseible.earth/answers/eudr-due-diligence-statement-supplier-data)
- [Geolocation for Indian smallholder farms](https://senseible.earth/answers/eudr-geolocation-requirements-smallholders)
- [India as a low risk country under EUDR](https://senseible.earth/answers/eudr-country-risk-category-india)
- [EUDR readiness: what applies to your goods](https://senseible.earth/eudr)

Sources: [European Commission Green Forum, Understand due diligence under the EU Deforestation Regulation](https://green-forum.ec.europa.eu/nature-and-biodiversity/deforestation-regulation-implementation/understand-due-diligence_en), [European Commission Green Forum, EUDR roles and responsibilities](https://green-forum.ec.europa.eu/roles-and-responsibilities_en)

Last reviewed 2026-11-05. Duties are from the Commission due diligence and roles pages. A real case needs the EUDR text and your buyer's own legal advice.