What happens to my Senseible records if my paid plan expires or I cancel?

Question

Senseible · Accepted Answer

Your records stay. When a paid Senseible plan ends, it stays in force for 7 more days so you can renew. After that the account moves to the free Snapshot plan: your invoices, emission records and reports remain saved on the server, and only the paid allowances stop. The plan you paid for, Essential or Pro, keeps working for 7 days after its paid period ends. This covers a renewal paid a few days late. During those days the account is told when access will change. The account falls back to Snapshot, the free plan. New invoice reads drop to Snapshot's allowance of 10 a month. The paid plan's allowances stop, and Snapshot's features apply until you renew. Nothing you already uploaded is deleted because the plan lapsed: documents, emission lines, verification status and earlier reports are kept. Extra Invoice Scans (₹79 per 100 scans, before GST, bought on your Subscription page) keep their own validity: 12 months when bought on a yearly plan, 30 days otherwise. A lapsed plan does not cancel scans that are still valid. Fast-track Verification and the Expert Climate Audit are paid per report or once, not tied to the subscription. Pay for a plan again from the pricing page and its allowances come back on the same account, with your history in place. There is no re-upload and no new account. Keeping that history matters: the GHG Protocol Corporate Standard expects you to compare each year against a base year you can recalculate from the original records. Refund terms for cancelled subscriptions are set out in the Refund and Cancellation Policy.

What happens to my Senseible records if my paid plan expires or I cancel?

The 7 days after the paid period ends

After the 7 days: Snapshot

Credits and add-ons you bought

Renewing

What Senseible does here